Privacy Policy

1. Introduction

Welcome to Lucrivo ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lucrivo.com and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Subscribe to our newsletter when we launch it (email address)
• Contact us via email or forms (name, email, message content)
• Sign up for early access to automation templates (email address)

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Analytics Data: Page views, visitor count, referrer sources, geographic location (country/region), device type, and browser information via Vercel Analytics
• Performance Data: Core Web Vitals and site performance metrics
• Log Data: IP address, browser type, operating system, timestamps, and pages visited

Note: Vercel Analytics does not use cookies and is fully privacy-compliant. No personal data is stored or tracked.

2.3 FBA Reimbursement Audit Tool

Our FBA Reimbursement Audit tool processes Amazon Seller Central reports entirely in your browser. Your data never leaves your device, is never uploaded to our servers, and is never stored by us. We have zero access to your Amazon data or reports.

3. How We Use Your Information

We use the information we collect to:

• Send you our newsletter when it is available (only if you subscribed)
• Notify you about new tools, features, and templates (only if you opted in)
• Respond to your inquiries and provide customer support
• Analyze website traffic and improve our content and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your information depends on the data and context:

• Consent: Newsletter subscriptions and early access signups (you can withdraw consent at any time)
• Legitimate Interests: Analytics and website improvement (we ensure this does not override your rights)
• Contractual Necessity: Providing the services you request
• Legal Obligation: Compliance with applicable laws

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

• Email / newsletter providers: When we offer a newsletter, we may use a third-party email service to send messages. Your address would be shared only with that provider to deliver mail you signed up for, subject to their privacy policy. We are not operating an active newsletter signup at this time.
• Hosting: Our website is hosted on Vercel. See Vercel's privacy policy at vercel.com/legal/privacy-policy
• Analytics: We use Vercel Analytics (privacy-friendly, no cookies, no personal data tracking)

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or abuse

6. Data Retention

We retain your information only as long as necessary:

• Newsletter subscribers: Until you unsubscribe or request deletion
• Contact form data: For 2 years or until the inquiry is resolved
• Analytics data: Aggregated data retained for up to 90 days (Vercel Analytics)

7. Your Rights (GDPR & CCPA)

Depending on your location, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Request a copy of your data in a machine-readable format
• Withdraw Consent: Unsubscribe from emails at any time (link in every email)
• Object: Object to processing based on legitimate interests
• Restrict: Request restriction of processing in certain circumstances
• Opt-Out (California): California residents can opt-out of sale of personal information (we don't sell data)

To exercise any of these rights, email us at lucrivo@proton.me. We will respond within 30 days.

8. Cookies and Tracking

We do not use cookies for tracking or advertising. Vercel Analytics, our analytics provider, does not use cookies and is fully privacy-compliant. No personal identifiers are stored.

Your browser may set essential cookies for basic website functionality (e.g., session management). These are necessary for the site to work and cannot be disabled.

9. Security

We implement industry-standard security measures to protect your information, including:

• HTTPS encryption (SSL/TLS) for all data transmission
• Secure hosting infrastructure with Vercel
• Regular security updates and monitoring
• Limited access to personal data (only authorized personnel)

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Third-Party Links

Our website contains links to third-party websites (e.g., Amazon Seller Central, n8n.io, Make.com, Airtable.com). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us at lucrivo@proton.me and we will promptly delete it.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws (e.g., Standard Contractual Clauses for EU data transfers).

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. If we make material changes, we will notify you via email (if you're subscribed) or a prominent notice on our website.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

EU Representative: If you are in the EU and wish to contact a representative, please email the address above with "EU Privacy Inquiry" in the subject line.